ProxyJam Lite — Support
A lightweight, privacy-first Manifest V3 proxy manager for Chrome, Microsoft Edge, and Firefox.
This page supports the browser extension. It is a separate product from the ProxyJam proxy service: the extension has no account and no billing, and works with whatever proxies you configure, including ones from other providers. For questions about a ProxyJam service subscription, use the main site instead.
- Email — support@proxyjam.com
- Bug reports & feature requests — GitHub Issues
- Source code — GitHub repository
Known platform limitations
ProxyJam Lite never fakes a capability. Where a browser cannot do something, the extension’s UI says so inline — and so does this page.
| Capability | Chrome / Edge | Firefox |
|---|---|---|
| One-click switching, auto-switch rules, bypass | Yes (via PAC) | Yes (per-request) |
| HTTP/HTTPS proxy authentication without a dialog | Yes | Yes |
| SOCKS5 username/password | No — not supported by Chrome itself (Chromium #256785) | Yes |
| URL/path auto-switch rules on HTTPS | Hostname only — Chrome strips the path before PAC sees it | Yes, full URL |
| Testing an inactive proxy in the checker | Shown as n/a — requires switching to it | Shown as n/a — requires switching to it |
| WebRTC leak test | Yes | Yes |
Frequently asked questions
Why are my SOCKS5 username and password ignored on Chrome?
Chrome’s proxy API provides no way to supply SOCKS5 credentials. The extension stores them but the browser will not use them. Use an IP allowlist on the proxy instead, or run that profile in Firefox, which honors them. The profile shows a warning when this applies.
My URL or path rule does not match on HTTPS in Chrome.
Chrome only exposes the hostname to a PAC script for HTTPS requests, so the path is gone before any rule can see it. Use a host-based condition, or run the profile in Firefox, which evaluates the full URL per request. Affected rules are flagged in the UI.
Does anything get sent to a server?
Only if you turn on the checker’s External IP, Geo, or WebRTC options — all three are off by default and each also requires granting a separate permission. They send the egress IP to the named provider over HTTPS and nothing else. There is no telemetry and no backend of ours. See the privacy policy for the exact endpoints.
Where is my data stored, and how do I move it?
In your browser’s local extension storage, on your machine. Use Import / Export in the options page to back it up or move it to another browser. Exports exclude passwords unless you explicitly opt in.
My proxy stopped working after a browser restart.
The extension re-applies your active configuration on startup and on service-worker wake-up, so this should not happen. If it does, open the options page, switch to Direct and back, and please file an issue with your browser version. Enabling Settings → Debug logging first will put diagnostic output in the console — passwords are always redacted.
Can I import from FoxyProxy or SwitchyOmega?
Yes — Import / Export auto-detects ProxyJam, FoxyProxy, SwitchyOmega, TXT, and CSV files, and reports exactly which entries were accepted, skipped, or rejected. Rule import is currently limited to profiles and bypass entries.
Reporting a security issue
Email support@proxyjam.com rather than opening a public issue. Include the extension version, your browser and version, and the steps to reproduce.