Acceptable Use Policy

Pryvus Inc

30 N Gould St Ste R, Sheridan, WY 82801, USA

Support: [email protected]

Legal: [email protected]

Billing: [email protected]

1. Permitted Uses

The Services are intended only for lawful, authorized, and compliance-controlled business purposes, including:

• compliance-controlled SEO and market research where the customer has lawful access and does not bypass restrictions;
• business intelligence using information that the customer is lawfully permitted to access;
• ad verification, brand protection, and anti-fraud monitoring;
• corporate security testing, monitoring, and diagnostics on systems the customer owns or is authorized to test;
• controlled network access for legitimate business security, testing, diagnostics, availability monitoring, ad verification, and research purposes, provided that the customer has authorization or another lawful basis for the activity and does not use the Services to hide unlawful activity, misrepresent identity, evade restrictions, or bypass access controls.

2. Conditional and Reviewed Use Cases

Some use cases may be allowed only after review and approval, including brand protection, ad verification, price intelligence, market research, security research, SEO monitoring, QA testing, fraud prevention, and business intelligence. Approval may require written confirmation of lawful basis, target authorization, rate limits, data handling safeguards, or other controls.

ProxyJam may reject or restrict any use case even if the customer believes it is lawful, where ProxyJam determines that the use case creates unacceptable legal, compliance, payment, provider, infrastructure, card-network, abuse, or reputational risk.

3. Public Data Disclaimer

Public availability of data does not by itself authorize scraping, automated access, collection, or processing. Customers must ensure that their use complies with applicable law, third-party rights, platform rules, contractual restrictions, access controls, rate limits, and any binding instructions or restrictions imposed by the relevant website, platform, service, or data owner. Customers must also comply with applicable robots.txt directives where legally applicable.

4. Lawful and Authorized Use Only

You may use the Services only for lawful and authorized purposes. You are solely responsible for ensuring compliance with: applicable laws and regulations; sanctions and export control rules; third-party rights; and the rules that lawfully apply to the systems, platforms, or services you access.

By using the Services, you represent and warrant that each target, workflow, automation, integration, and data collection activity is authorized, lawful, accurately described to ProxyJam when requested, and compliant with all applicable laws and third-party rules.

5. Prohibited Uses

You may not use the Services for, in support of, or in connection with:

• fraud, deception, theft, payment abuse, card testing, chargeback abuse, dispute manipulation, or other unlawful activity;
• spam, phishing, malware, ransomware, botnets, credential stuffing, account takeover, password spraying, brute force attacks, vulnerability exploitation, or unauthorized access;
• bypassing or attempting to bypass geo-blocking, sanctions restrictions, account bans, paywalls, rate limits, CAPTCHA, bot-detection systems, age gates, identity verification, device restrictions, platform access rules, fraud controls, payment controls, or any other technical, contractual, or legal restriction;
• sanctions evasion, export-control violations, or dealings involving restricted persons, entities, countries, territories, or regions;
• conducting, facilitating, testing, validating, or supporting payment fraud, card testing, stolen payment credentials, refund abuse, trial abuse, promotional abuse, or chargeback manipulation;
• creating, verifying, aging, farming, automating, selling, renting, or transferring accounts, profiles, identities, sessions, cookies, tokens, or reputation signals on third-party platforms without authorization;
• mass registration, mass messaging, unsolicited communications, credential attacks, inventory hoarding, ticketing abuse, sneaker bots, retail scalping, or platform manipulation;
• generating, selling, buying, brokering, delivering, facilitating, or manipulating artificial traffic, clicks, impressions, installs, leads, followers, views, reviews, ratings, rankings, votes, conversions, account activity, or other engagement metrics;
• scraping, crawling, collecting, API access, automation, or processing data where you lack authorization or a lawful basis, where access is restricted, or where the activity violates applicable laws, third-party rights, platform rules, privacy rules, intellectual property rights, or binding contractual restrictions;
• collecting, processing, enriching, selling, or transferring personal data without a lawful basis, required notices, required consents where applicable, appropriate security measures, and authority to use the target system or data source;
• collecting or processing sensitive personal data, payment data, credentials, children’s data, health data, biometric data, government identifiers, or other regulated data unless expressly authorized by law and approved in writing by ProxyJam where required;
• infringement of intellectual property, privacy, publicity, or other legal rights;
• harassment, threats, unlawful content, or other abusive conduct;
• child sexual abuse material (CSAM) or any content that sexually exploits or harms minors;
• terrorism, incitement to violence, or support of designated terrorist organizations;
• identity masking for deception, impersonation, evasion, ban avoidance, market manipulation, fraud, or misrepresentation;
• circumventing platform terms, intellectual property restrictions, digital rights management, content licensing rules, or technical protection measures;
• any activity that may expose ProxyJam, its providers, payment processors, card networks, banking partners, financial partners, or customers to legal, compliance, operational, infrastructure, card-network, or reputational risk.

6. No Misuse of the Services

You may not:

• use the Services in a way that interferes with the stability, security, or availability of our platform;
• attempt to bypass account limits, verification measures, suspensions, or other controls;
• share, resell, sublicense, or redistribute access to the Services unless we expressly allow it in writing;
• use false, misleading, or incomplete account, payment, or verification information;
• continue using the Services after a restriction, suspension, or termination;
• use the Services in any way that violates payment processor rules, card network rules, banking partner requirements, prohibited or restricted business rules, sanctions rules, or anti-fraud requirements.

7. Monitoring and Enforcement

We may investigate suspected violations and take any action reasonably necessary to protect our business, users, providers, and payment partners, including:

• refusing or canceling orders;
• restricting, suspending, or terminating access;
• blocking traffic or usage;
• rate limiting, removing provider routes, or reducing account limits;
• requiring verification or additional information;
• preserving relevant records;
• withholding service access where permitted by law and necessary for risk control;
• cooperating with payment processors, banks, card networks, providers, affected platforms, regulators, or law enforcement where required or reasonably necessary.

We may monitor account activity, usage metadata, traffic patterns, API activity, billing behavior, support interactions, abuse reports, provider reports, payment processor alerts, and other risk signals to detect fraud, abuse, policy violations, sanctions risk, payment risk, infrastructure risk, or illegal activity.

8. Reporting Violations

If you become aware of a violation of this AUP or misuse of the Services, contact: [email protected].

Abuse reports, legal notices, provider complaints, platform complaints, payment-risk notices, or law-enforcement requests may result in immediate account review and enforcement action.

9. Changes to This Policy

We may update this Acceptable Use Policy from time to time by posting the updated version on our website.